Tuesday, November 22, 2005

The World is Flat

This book is a must read for anyone interested in an innovation commons. Much of the book revolves around and depends upon the successful creation of innovation commons in many different forms. The following are some excerpts from the book that seem to me to be most directly related to the subject of the innovation commons.

"…Satyam Cherukuri, of Sarnoff, an American research and development firm, has called ‘the globalization of innovation" and an end to the old model…" p29-30

His premise is that the "world is now flat", i.e. the global competitive playing field is being leveled. The world is being flattened. He identifies ten driving forces for leveling of the competitive playing field. The first three are events that marked the change:
  1. When the walls came down and the windows went up
  2. When Netscape went public
  3. Work flow software

The next six represent the new forms of collaboration, which the new platform created by the first three forces made possible:

  1. Self organizing collaborative communities
  2. Outsourcing Y2K
  3. Offshoring
  4. Supply chaining
  5. Insourcing
  6. In-forming

The last force is an enabler:

  1. The steroids: Digital, mobile, personal and virtual

Quoting Irving Wladawsky-Berger of IBM, "This emerging era is characterized by the collaborative innovation of many people working together in gifted communities, just as innovation in the industrial era was characterized by individual genius." p93


In discussing some of the problems of an innovation commons, he raises the following question:
"If everyone contributes his or her intellectual capital for free, where will the resources for innovation come from? And won’t we end up with in endless legal wrangles over which part of any innovation was made by the community for free, and meant to stay that way, and which part was added on by some company for profit and has to be paid for so that the company can make money to drive further innovation." p96


"How do you push innovation forward if everyone is working for free and giving away their work?…if innovators are not going to be rewarded for their innovations, the incentive for path-breaking innovation will dry up and so will the money for the really deep R&D that is required to drive progress in this increasingly complex field." (Paraphrasing Microsoft) p100


"Open source is an important flattener because it makes available for free many tools, from software to encyclopedias, that millions of people around the world would have had to buy in order to use, and because open source network associations – with their open borders and come-one-come-all approach – can challenge hierarchical structures with a horizontal model of innovation that is clearly working in a growing number of areas." p102


Writing about the power of search engines for collaboration: "How does searching fit into the concept of collaboration? I call it ‘in-forming’. In-forming is the individual’s’ personal analog to open sourcing, outsourcing, insourcing, supply chaining and offshoring. In-forming is the ability to build and deploy your own personal supply chain – a supply chain of information, knowledge and entertainment. In-forming is about self collaboration…" p153


"…this tenth flattener - the steroids – is going to amplify and further empower all the other forms of collaboration. These steroids should make open-source innovation that much more open, because they will enable more individuals to collaborate with one another in more ways and from more places than ever before." p 170-171


He then introduces the concept of the triple convergence: "First, right around the year 2000, all ten flatteners…started to converge and work together in ways that created a new, flatter, global playing field. As this new playing field became established, both businesses and individuals began to adopt new habits, skills and processes to get the most out of it. They moved from largely vertical means of creating value to more horizontal one. The merger of this new playing field for doing business with the new ways of doing business was the second convergence, and it actually helped to flatten the world even further. Finally, just when all this flattening was happening, a whole new group of people, several billion in fact, walked on the playing field from China, India and the former Soviet Union. Thanks to the new flat world, and its new tools, some of them were able to collaborate and compete directly with everyone else. This was the third convergence." p175


Writing about the parallel between the work of economists of the impact of major technologies on productivity, he stated: "The same thing is happening today with the flattening of the world. Many of the ten flatteners have been around for years. But for the full flattening effects to be felt, we needed not only the ten flatteners to converge, but also something else. We needed the emergence of a large cadre of managers, innovators, business consultant, business schools, designers, IT specialists, CEOs and workers to get comfortable with, and develop, the sorts of horizontal collaboration and value creation processes and habits that could take advantage of this new, flatter playing field. In short, the convergence of the ten flatteners begat the convergence of a set of business practices and skills that would get the most out of the flat world. And then the tow began to mutually reinforce each other." p178


"In the future globalization is going to be increasingly driven by individuals who understand the flat world, adapt themselves quickly to its processes and technologies, and then start to march forward…They will be of every color of the rainbow and from every corner of the world." p183
"The flatter the world gets, the more we are going to need a system of global governance that keeps up with all the new legal and illegal forms of collaboration." p217


"In the flat world, the division of labor is steadily becoming more and more complex, with a lot more people interacting with a lot of other people they don’t know and may never meet. If you want to have a modern complex division of labor, you have to put more trust in strangers." p326

The World is Flat: A Brief History of the Twenty-First Century

Thomas Friedman

Farrar, Strauss and Giroux, 2005

A Simpler Way

This is a beautiful book with beautiful pictures and mental images. It is a hopeful book, and it is a profound book. Its mission is no less than to change our paradigm from competition to collaboration in how we perceive, think and act in all that we do. The authors opening line is "We want life to be less arduous and more delightful. We want to be able to think differently about how to organize human activities."

They question the "survival of the fittest" paradigm for evolution and our mechanistic view of the world. "The mechanistic image of the world is a very deep image, planted at subterranean depths in most of us. But it doesn't help us any longer."

The authors pose the question, "How could we organizes human endeavor if we developed different understandings of how life organizes itself?" They have six beliefs about human organizations and the world in which they come into form:
  1. "The universe is a living, creative, experimenting expereince of discovering what's possible at all levels of scale from microbe to cosmos.
  2. Life's natural tendency is to organize. Life organizes into greater levels of complexity to support more diversity and greater sustainability.
  3. Life organizes around a self. Organizing is always an act of creating an identity.
  4. Life self-organizes. Networks, patterns, and structures emerge without external imposition or direction. Organization wants to happen.
  5. People are intelligent, creative, adaptive, self-organizing, and meaning seeking.
  6. Organizations are living systems. They too are intelligent, creative, adaptive, self-organizing, meaning-seeking."


They argue that life has a natural and spontaneous tendency towards organization. "Whatever chaos is present at the start, when elements combine, systems of organization appear. Life is attracted to order - order gained through wandering explorations into new relationships and new possibilities."


The central part of the book is organized around a poem by A. R. Ammons:


"I look for the way
things will turn
out spiraling from a center,
the shape
things will take to come forth in
so that the birch tree white
touched black at branches
will stand out
wind-glittering
totally its apparent self:
I look for the forms
things want to come as
from what black wells of possibility
how a thing will
unfold:
not the shape on paper - though
that, too - but the
uninterfering means on paper:
not so much looking for the shape
as being available
to any shape that may be
summoning itself
through me
from the self not mine but ours."


The authors write, "Life is creative. It plays itself into existence, seeking new relationships, new capacities, new traits. Life is an experiment to discover what's possible."


They believe Darwinism has led us to believe that life wasn't supposed to happen, that it was an accident, and that life has to fight to continue to exist. In their view, "Life is about invention, not survival. We are here to create, not defend."


They point out that all of us are trying to describe our reality to others. But reality outside of us, in an absolute sense, evades us. "We peer out through our senses, describing our experiences of what we think reality to be. We choose images to convey our expereince. We create metaphors to connect what we see. We explore new ways of understanding what seems to be happening and what we think it means."


Peering out at the world, they describe seven principles of life's process of creating:

  1. "Everything is in a constant process of discovery and creating. Everything is changing all the time: individuals, systems, environments, the rules, the processes of evolutions. Even change changes. Every organism reinterprets the rules, creates exceptions for itself, creates new rules.
  2. Life uses messes to get well-ordered solutions. Life doesn't seem to share our desires for efficiency or neatness. It uses redundancy, fuzziness, dense webs of relationships, unending trials and errors to find what works.
  3. Life is intent on finding what works, not what's 'right'. It is the ability to keep finding solutions that is important; any one solution is temporary. There are no permanently right answers. The capacity to keep changing, to find what works now, is what keeps any organism alive.
  4. Life creates more possibilities as it engages with opportunities. There are no 'windows of opportunity', narrow openings in the fabric of space-time that soon disappear forever.
  5. Possibilities beget more possibilities; they are infinite.
  6. Life is attracted to order. It experiments until it discovers how to form a system that can support diverse members. Individuals search out a wide range of possible relationships to discover whether they can organize into life-sustaining system. These explorations continue until a system is discovered. The system then provides stability for its members, so that individuals are less buffeted by change.
  7. Life organizes around identity. Every living thing acts to develop and preserve itself. Identity is the filter that every organism or system uses to make sense of the world. New information, new relationships, changing environments - all are interpreted through a sense of self. This tendency toward self-creation is so strong that it creates a seeming paradox. An organism will change to maintain its identity.


Everything participates in the creation and evolution of its neighbors. There are no unaffected outsiders. No one system dictates conditions to another. All participate together in creating the conditions of their interdependence."


"There is no ideal design for anything, just interesting combinations that arise as a living thing explores it space of possibilities", Wheatley and Kellner-Rogers write, a combination of words that could be used to describe how an organization innovates.


Their assertion is that "life tinkers itself into existence". "It tinkers toward order - toward systems that are more complex and effective...Almost always what begins in randomness ends in stability...generates systems that sustain diverse individuals." But they conclude, "Life seeks order in a disorderly way."


"All this messy playfulness creates relationships that make more available...," they write. "Who we become together will always be different that who we were alone. Our range of creative expression increases as we join with others. New relationships create new capacities."


"Life invites us to create not only the forms but even the process of discovery," they conclude.

"The environment is invented by our presence in it. We do not parachute into a sea of turbulence, to sink or swim. We and our environments become one system, each influencing the other, each co-determining the other." Living systems they believe create more possibilities and more freedom for individuals.


In this systems behaviors emerge. "Science writer Kevin Kelly describes these systems as a 'messy cascade of interdependent events ...What emerges from the collective is not a series of critical individual actions but a multitude of simultaneous actions whose collective pattern is far more important'."


One of the important features of viable living systems is simultaneity. "Simultaneity reduces the impact of any one error. More errors matter less if the actors are not linked together sequentially. The space for experimentation increases as we involve more minds in the experiment, as long as they can operate independently. What links people together is their focus on a needed solution. But in discovering what works, they are not waiting for one another to act."


They very carefully describe the discipline of play required for success. "Playful tinkering requires consciousness. If we are not mindful, if our attention slips, then we can't notice what's available or discover what's possible. Staying present is the discipline of play. Great concentration and focus are required." As a result, "Playful enterprises are alert. They are open to information, always seeking more, yearning for surprises."


Over and over again they stress the role that diversity plays in creation. "Parallel process requires both diversity and freedom. There is more than one workable solution, and these solutions arise from many different forms of self-expression...Life is not driving us toward one solution. The world is interested in pluralism. Only in this way can it discover more about itself...The world's desire for diversity compels us to change."


Systems offer the possibility for more stability. But in a curious paradox, that stability for the system depends upon its member's ability to change. "When individuals fail to experiment or when a system refuses their offers of new ideas, then the system becomes moribund. Without constant, interior change, it sinks into the death grip of equilibrium. It no longer participates in coevolution. The system becomes vulnerable; its destruction is self-imposed...This broad paradox of stability and freedom is the stage on which coevolution dances. Life leaps forward when it can share its learnings. The dense web of systems allow information to travel in all directions, speeding recovery and adaptation."


If systems of life are self-organizing then we don't have to design how they will organize. We live in a universe where we get order for free. "If order is for free, we don't have to be the organizers. We don't have to design the world. We don't have to structure its existence."
And, in a prescription for systems that has a lot to do with an innovation commons, "As we organize, we need to keep inquiring into the quality of our relationships. How much access do we have to one another? How much trust exists among us? Who else needs to be in the room?"


"Stability is found in freedom - not in conformity and compliance. We may have thought that our organization's survival was guaranteed by finding the right form and insisting that everyone fit into it. But sameness is not stability. It is individual freedom that creates stable systems. It is diffferentness that enables us to thrive," they propose.


In writing about self, they suggest, "Life wants to happen. It calls itself into existence. Out of all information and all possibilities, an entity comes into form. An identity emerges. A self has created itself...No externally imposed plans or designs are required. The process of invention always takes place around an identity. There is a self that seeks to organize and make its presence known. The desires of self set a self-organizing world into motion."


Research suggests that we perceive the world based on who we have decided to be, "...at any moment, what we see is most influenced by who we have decided to be...At least 80 percent of the information that the brain works with is information already in the brain." The corollary to this is that "We will change our self if we believe that the change will preserve the self."


In answering the question about what conditions will allow self-organization to flourish, they state "We need to trust that we are self organizing...We live in a world where attraction is ubiquitous. Organization wants to happen. People want their lives to mean something. We seek one another to develop new capacities. With all these wonderful and innate desires calling us to organize, we can stop worrying about designing perfect structures or rules. We need to become intrigued by how we create a clear and coherent identity, a self that we can organize around...Identity includes such dimensions as history, values, actions, core beliefs, competencies, principles, purpose, mission...Identity is the source of organizations. Every organization is an identity in motion, moving through the world, trying to make a difference."


In search of that illusive concept of emergence, they write, "Emergence is the surprising capacity we discover only when we join together. New systems have properties that appear suddenly and mysteriously. These properties cannot be predicted. They do not exist in the individuals who compose the system. What we know about the individuals, no matter how rich the details, will never give us the ability to predict how they will behave as a system. Once individuals link together they become something different.


One of the current quandaries facing free, open collaboratives is compensation. It is very clear that participants benefit in many other tangible and intangible ways from the collaboration. However, in our present form of capitalism, no standard form of monetary compensation has emerged. The authors don't provide much hope of one being developed, "Once systems are called into the world by our individual explorations, it becomes impossible to work backwards. Systems cannot be deconstructed. We can't figure out cause and effect or who contributed what. There are no heroes or permanent leaders in an emergent, systems creating world. There are too many simultaneous connection; individual contributions evolve too rapidly into group efforts."


We often talk about synergy in a group, where 1 + 1 > 2. Their paradigm revolutionizes the way to think about a system, "A system is an inseparable whole. It is not the sum of its parts. It is not greater than the sum of its parts. There is nothing to sum. There are no parts. The system is a new and different and unique contribution to its members and the world. To search backwards in time for its parts is to deny the self transforming nature of systems. A system is knowable only as itself. It is irreducible. We can't disentangle the effects of so many relationships. The connections never end. They are impossible to understand by analysis."


In amplifying their concept that self-organizing systems merge through trust, they write, "Every act of organizing is an experiment. We begin with desire, with a sense of purpose and direction. But we enter the expereince vulnerable, unprotected by the illusionary cloak of prediction. We acknowledge that we don't know how this work will actually unfold. We discover what we are capable of as we go along. We engage others in the experiment. We are willing to commit to a systems whose effectiveness cannot be seen until it is in motion...in systems of trust, people are free to create the relationships they need. Trust enables the system to open. The system expands to include those it had excluded. More conversations - more diverse and diverging views - become important. People decide to work with those from whom they have been separate."


We long for meaning in our lives. "Each of us embodies the boundless energies of life. We are creating, systems-seeking, self-organizing, meaning-seeking beings. We are identities in motion, searching for the relationships that will evoke more from us."

A Simpler Way
Margaret Wheatley & Myron Kellner-Rogers
Berrett-Koehler, 1996

Monday, November 21, 2005

The Fourth Turning

This book by Strauss and Howe proclaims itself on the cover as "An American Prophecy", and the book has the subtitle of "What the Cycles of History Tell Us About America's Next Rendezvous with Destiny". Those are strong words when speaking of the future. H. G. Wells commented that demography is destiny. I believe that. For example, we know a lot about all the 20-year-olds in the U.S. in 2025. Why? Because they've all been born, even those that will immigrate into the U.S. But when you couple demography with social trends, I become less sure. Humans have a nasty habit of doing the unexpected, as well as responding to events in unexpected ways. Strauss and Howe couple demography with sociology and add in some ideas about generations to produce a prophecy. In doing so I think they fall prey to a weakness we all succumb too occasionally, especially me, of pushing their insights too far into specifics and detail. However, if their prophecy is 10% right, they still deserve to be listened to, and maybe even to take actions to prepare for the America they prophesize.

The book begins with a summary of their prophecy in Chapter 1. Winter Comes Again. "America feels like it's unraveling. Though we live in an era of relative peace and comfort, we have settled into a mood of pessimism about the long term future, fearful that our superpower nation is somehow rotting from within.

Neither an epic victory over Communism nor an extended upswing of the business cycle can buoy our public spirit. The Cold War and New Deal struggles are plainly over, but we are of no mind to bask in their successes. The America of today feels worse, in its fundamentals, than the one many of us remember from our youth, a society presided over by those of supposedly lesser consciousness...We yearn for civic character but satisfy ourselves with symbolic gestures and celebrity circuses. We perceive no greatness in our leaders, a new meanness in ourselves. Small wonder that each new election brings a new jolt, its aftermath a new disappointment. Not long ago, America was more than the sum of its parts. Now, it is less."

Remember as you read this that the book was published in 1997 - before 9/11 and the wars in Afghanistan and Iraq.

The authors' views have been developed through several books including Generations and 13th-GEN. To understand their work, I recommend that you read all three of these books. However, The Fourth Turning is the best of the three.

The fundamental building block of their paradigm is that there are cycles in history of society called the saeculum by the "ancients".

According to the authors, there are three ways of thinking about time*: chaotic, cyclical, and linear. "In chaotic time, history has no path. Events follow one another randomly, and any effort to impute meaning in their whirligig succession is hopeless."

*Authors' note: I think that their description of chaotic time is really confusing. There are really four ways of thinking about time - random, cyclical, linear and chaotic. The characteristics they ascribe to chaotic time really apply to random time. In chaotic time, there is order, events are not random, but follow a higher order of organization not easily perceived. I think that the paradigm progression is from random to cyclical to linear to chaotic.

"Cyclical time originated when the ancients first linked natural cycles of planetary events (diurnal rotations, lunar months, solar years, zodiacal precessions) with related cycles in human activity (sleeping, waking; gestating, birthing; planting; harvesting; hunting, feasting). Cyclical time conquered chaos by repetition..."

"...linear time - time as a unique (and usually progressing) story with an absolute beginning and an absolute end...The Persian, Judaic, Christian and Islamic cosmologies all embraced the radically new concept of personal and historic time as a unidirectional drama."
The saeculum is approximately 80 years long and, according to the authors, is observable in Anglo-American history for seven cycles since 1435. The saeculum is divided into four turnings, each about 20 years long - a generation:

1. "The First Turning is a High, an upbeat era of strengthening institutions and weakening individualism, when a new civic order implants and the old values regime decays." In the current saeculum, this was the American High (1946 - 1964)

2. "The Second Turning is an Awakening, a passionate era of spiritual upheaval, when civic order comes under attack from a new values regime." In the current saeculum, this was the Consciousness Revolution (1964 - 1984)

3. "The Third Turning is an Unraveling, a downcast era of strengthening individualism and weakening institutions, when the old civic order decays and the new values regime implants." In the current saeculum, this was, and still is, the Culture Wars (1984 - 2005?)


4. "The Fourth Turning is a Crisis, a decisive era of secular upheaval, when the values regime propels the replacement of the old civic order with a new one." In the current saeculum, this era is left unnamed but would start around 2005 and end around 2026.

If Strauss and Howe are correct, at this point in time, we are at the cusp of entering a crisis era. The previous crisis era was introduced by the great depression and W.W.II. Prior crisis eras also began with wars - Civil War (1860), American Revolution (1773), Glorious Revolution (1675), Armada Crisis (1569) and Wars of the Roses (1459). Are the wars we are in right now the catalysts for our next crisis era?

The second building block in Strauss and Howe's model is the concept of generations. "Of all the cycles known to man, the one we all know best is the human life cycle. No other societal force - not class, not nationality, not culture, not technology - has a predictable a chronology. The limiting length of an active life cycle is one of civilization's great constants...Biologically and socially, a full human life is divided into four phases: childhood, young adulthood, midlife, and elderhood. Each phase of life is the same length as the others, capable of holding one generation at a time. And, each phase is associated with a specific social role that conditions how its occupants perceive the world and act on those perceptions." And, each phase is about 20 years long:

  • Childhood (0-20) - social role is growth, receiving nurture, acquiring values
  • Young Adulthood (21-41) - social role is vitality, serving institutions, testing values
  • Midlife (42-62) - social role is power, managing institutions, applying values
  • Elderhood (63-83) - social role is leadership, leading institutions, transferring values

Late Elderhood (84+) - social role is dependence, receiving comfort from institutions, remembering values

In this model, only the first four are considered active in shaping American society. This assumption is certainly suspect as the late elderhood bracket swells and people remain mentally and physically active longer.

These two building blocks of the Strauss and Howe model, the saeculum and generations, act together to create the engine for social change. Consider for example childhood. A childhood spent during a first turning, a high, would be vastly different than one spent during a crisis or fourth turning.

But the key thing to consider is the mix of generations in any turning of the saeculum. For example, in a fourth turning, the crisis era the author's predict we are now in:

  • The Midlife generation, whose role is power, experienced Childhood during a second turning, an awakening
  • The Elderhood generation, whose role is leadership, experienced Childhood in a first turning, a high
  • The Young Adulthood generation, whose role is vitality, experienced Childhood during an Unraveling
  • The Childhood generation, whose role is growth is getting its first life expereince during a Crisis

The Late Elderhood generation, whose role according to the authors, is dependence is the only generation to have experienced the last crisis.

The third building block of the Strauss and Howe model is the naming of generations, depending upon their place in the saeculum at different life stages. The naming implies that we can, to a first approximation, group people in a generation and ascribe some common characteristics. This is a dangerous assumption, but useful if you're going to make any sense of generations and social change. The characterizations are general tendencies and do not apply to individuals within a generation.

The fourth building block of the model is the concept of archetypes. Strauss and Howe identity four archetypes - Hero, Nomad, Prophet and Artist. These four archetypes cycle through our society as generations.

The generations in play right now are:

  • The Silent Generation (1929-1946) - an Artist archetype, suffocated during childhood, sensitive during youth adulthood, indecisive during midlife and empathetic during elderhood
  • The Boomers (1946-1964) - a Prophet archetype, indulged during childhood, narcissistic as a young adult, moralistic in midlife
  • The Thirteen Generation (1964-1984) - also called GenX, a Nomad archetype, abandoned during childhood, alienated during young adulthood
  • The Millennials (1985-2005) - Hero archetype, protected as a child

If the authors are correct, we have just entered a Crisis that will last for the next 20 years. In this Crisis the elders will be Prophets, those in midlife will be Nomads, young adults will be Heroes and our children will be Artists. According to the authors, families will be strengthening and we will over protect our children. The gap between genders will widen. Ideals will be championed, new institutions will be founded and our culture will be practical. Our interest in community will be growing and our social structure will begin to unify. Our worldview will be moving from complexity to simplicity. What will motivate us socially will be a concern over blots in our record. We will develop a sense of urgency and a sense that we need to fix our outer world. If wars occur, they will be total.

The morphology of a crisis era will is:

  • "A Crisis era begins with a catalyst - a starting event (or sequence of events) that produces a sudden shift in mood"
  • "Once catalyzed, a society achieves a regeneracy - a new counter entropy that reunifies and reenergize civic life"
  • "The regenerated society propels toward a climax - a crucial moment that confirms the death of the old order and birth of the new."
  • "The climax culminates in a resolution - a triumphant or tragic conclusion that separates the winners from the losers, resolves the big public questions, and establishes the new order."

While I am reluctant to present their recommendations, I do so for your own analysis. To me the recommendations appear to have a political bias. According to the authors to prepare for the fourth turning, or crisis, America should:

  • Prepare values - forge the consensus and uplift the culture, but don't expect near-term results
  • Prepare institutions - clear the debris and find out what works, but don't try building anything big
  • Prepare politics - define challenges bluntly and stress duties over rights, but don't attempt reforms that can't now be accomplished
  • Prepare society - require community teamwork to solve local problems, but don't try this on a national scale
  • Prepare youth - treat children as the nation's highest priority, but don't do the work for them
  • Prepare elders - tell future elders they will need to be more self sufficient, but don't attempt deep cuts in benefits to current elders
  • Prepare the economy - correct fundamentals, but don't try to fine tune performance
  • Prepare the defense - expect the worse and prepare to mobilize, but don't precommit to any one response

For individuals they recommend:

  • Rectify - return to the classic virtues
  • Converge - heed emerging community norms
  • Bond - build personal relationships of all kinds
  • Gather - prepare yourself (and your children) for teamwork
  • Root - look to your family for support
  • Brace - gird for the weakening or collapse of public support mechanisms
  • Hedge - diversify everything you do

It is incredibly important that we as a society understand the predictions in this book. We must decide not only if they are right or wrong, but also even if they are right, are we predetermined to this future, or can we through collective decisions and actions avoid the future they say is inevitable. Is technology a wild card in their scenario? Will it accelerate the Crisis or help us avoid it? And, for all the cases, what are we going to do about it?

The Fourth Turing - An American Prophecy
What the Cycles of History Tell Us About America's Next Rendezvous with Destiny
William Strauss and Neil Howe
Broadway Books, 1997